Are you a Massachusetts resident who has observed a “Public Advantages Cost” in your Eversource vitality invoice? This cost, supposed to assist fund vitality effectivity packages, has been the topic of controversy and confusion for a lot of clients. For those who consider that you’ve been erroneously charged or that the quantity is extreme, you’ve the fitting to contest it. Understanding the method and following these steps might help you navigate the dispute decision and doubtlessly cut back or get rid of this cost.
Earlier than submitting a proper contest, it’s important to assemble mandatory data and documentation. Evaluate your Eversource invoice rigorously to find out the precise quantity of the cost and the explanation for its evaluation. In case you have any proof or documentation that helps your declare, resembling proof of low-income standing or participation in vitality help packages, collect this data as effectively. The extra data you’ve, the stronger your case will likely be.
To provoke the competition, you’ll be able to contact Eversource customer support via cellphone, mail, or on-line channels. Clearly clarify your causes for contesting the cost, present any supporting documentation, and request a proper overview of your case. Eversource will then examine your declare and give you a written response stating their resolution and the rationale behind it. For those who disagree with the end result, you’ll be able to attraction the choice to the Massachusetts Division of Public Utilities (DPU) for additional overview.
Tips on how to Contest Eversource Public Advantages Cost
The Public Advantages Cost (PBC) is a cost that’s added to the electrical payments of all Eversource clients in Massachusetts. The PBC is used to fund vitality effectivity packages and different public advantages packages. Clients who’re eligible for sure public advantages packages, such because the Low Earnings Residence Vitality Help Program (LIHEAP) or the Gas Help Program, can have their PBC waived.
For those who consider that you’re eligible for a PBC waiver, you’ll be able to contest the cost by following these steps:
1.
Contact Eversource customer support at 1-800-592-2000.
2.
Clarify that you simply consider you’re eligible for a PBC waiver.
3.
Present Eversource with proof of your eligibility, resembling a replica of your LIHEAP or Gas Help Program award letter.
Eversource will overview your data and decide on whether or not or to not grant you a PBC waiver. If you’re granted a waiver, the PBC will likely be eliminated out of your electrical invoice.
Individuals Additionally Ask About Tips on how to Contest Eversource Public Advantages Cost
What’s the Public Advantages Cost?
The Public Advantages Cost (PBC) is a cost that’s added to the electrical payments of all Eversource clients in Massachusetts. The PBC is used to fund vitality effectivity packages and different public advantages packages.
Who’s eligible for a PBC waiver?
Clients who’re eligible for sure public advantages packages, such because the Low Earnings Residence Vitality Help Program (LIHEAP) or the Gas Help Program, can have their PBC waived.
How do I contest the PBC?
You possibly can contest the PBC by contacting Eversource customer support at 1-800-592-2000 and offering proof of your eligibility for a PBC waiver.
What occurs if I’m granted a PBC waiver?
If you’re granted a PBC waiver, the PBC will likely be eliminated out of your electrical invoice.
